Sales Tax

We collect sales tax on purchases shipping to the following states and territories: AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. Use tax laws vary by state. If sales or use tax is collected by your state on internet purchases, it is your responsibility. Duties, taxes or brokerage fees to a non-US address are your responsibility.

Alabama Tax Disclosure Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue.

Payment Options

We accept payment by Visa, MasterCard, Discover, American Express, and ATM/Debit cards with the Visa or MasterCard logo. We also accept PayPal, Apple Pay, Affirm, Afterpay, and Venmo. Affirm and Klarna can also be accepted on Apple Pay.

Returns Policy

Within 30 days of receipt of your shipment, you may return any new, unused item for a full product refund. No questions. Actual shipping and handling charges will be deducted from the product credit unless the return is a result of our error. Simply contact our Customer Service team for a return authorization number. They will give you instructions on packaging your return and the best address to send your package for quick processing of your shipment. Items covered by our risk free guarantee never have a restocking fee unless the complete item is not returned or it has been used. If your shipment arrives and is missing any parts, no problem. Just contact us within 5 days of the receipt of the order. We will have the replacement items shipped to you from the quickest source available, using the same expedited shipping method you used for your original order. Please note that we cannot exchange items. Simply place a new order for the items you would like. When the original order is returned a credit will be issued for the items. You can also cancel unshipped items. Contact our Customer Service team at (786) 563-5875 to find out more about how to cancel your order.

Problems or Questions?

If you have any problems with your order, please don't hesitate to Contact Us online or toll-free at (786) 563-5875.

Refunds

View the status of your shipments/returns here. Please allow 14 business days from the date we receive your shipment for the processing of your shipment and the credit back to your account that was used for the original purchase. Actual shipping and handling charges will be deducted from the product credit unless the return is a result of our error.

Packing and Sending Your Return

Simply include a copy of the return authorization email from our Customer Service team with your return, and wrap the package securely. Clearly mark on the outside of your package the RGA number. For your protection, we recommend that you use an insured shipping service that provides delivery confirmation such as UPS or US Mail.

Send the package to the following address:

MiamiHitches.com

242 W 21st ST

Hialeah, FL 33010, US

Vehicle Consultation Center

Local and need your parts installed? Please contact our Customer Service team for details.

Store Hours:

Monday - Friday: 9am - 5pm

Saturday: 8am - 1pm

Sunday: Closed

Location: 242 W 21st ST, Hialeah, FL 33010, US

Transit Days

UPS transit and delivery days are Monday-Friday

Delivery Methods

Standard Shipment/Free Shipping - For the Lower 48 US States - Delivered by UPS or FedEX

In-Store PickUp (242 W 21st ST, Hialeah, FL 33010, US) - For Local Customers - Delivered by UPS or FedEX

PrePaid Label Required - For Canadian Customers - Delivered by UPS or FedEX

Holiday Shipping Schedule

Memorial Day - UPS closed, no shipping or delivery of packages

Independence Day - UPS closed, no shipping or delivery of packages

Labor Day - UPS closed, no shipping or delivery of packages

Thanksgiving Day - UPS closed, no shipping or delivery of packages

Day after Thanksgiving - Normal pickup and delivery of all UPS service levels

Dec 24th - Christmas Eve - etrailer closed, delivery of packages only

Dec 25th - Christmas Day - UPS closed, no shipping or delivery of packages

Dec 31st - New Year's Eve - Delivery and Pickup of air packages only, ground transit closed

Jan 1st - New Year's Day - UPS closed, no shipping or delivery of packages

Free Shipping on Orders Over $100

This shipping offer is valid on standard shipments to the lower contiguous 48 States. The offer is valid on select brands for any order total of $100 or more. Certain oversized products are excluded. Click Here to see what Brands Qualify for Free Shipping.

Canadian Shipping

For shipments originating from the US into Canada, the quoted shipping costs does not include all brokerage fees and duties. Taxes are not included. All prices on our site are in US Funds. Your credit card company will convert the US charge to Canadian. No Refunds on products that are confirmed and shipped. If an order is placed accidentally, please cancel it online, give us a call at or send us and email to info@miamihitches.com.

International Shipping

Currently, we ship only to the United States, Canada, Puerto Rico, the Virgin Islands, Guam, and FPO or APO addresses. Both the shipping and billing address must be an address in the United States, Canada, Puerto Rico, the Virgin Islands, Guam or a FPO or APO.